Delivery Policy

Supper clubs 

When will I receive my order?

For the Nuno Mendes Supper Club, you will receive an email with a three hour delivery slot on Saturday morning. For the Ollie Dabbous Supper Club, you will receive an email on Sunday morning. 

What happens if I miss my delivery?

Unfortunately, due to the perishable nature of the items, if you miss your delivery we may attempt a redelivery. However, if it is redelivered on a day after your allocated delivery date, you should not consume the contents of your kit. 

What’s the last date I can order for the Supper Clubs?

For Nuno Mendes 9am Friday and for Ollie Dabbous 12noon Saturday

Hot Food

When will I receive my order?

When ordering, you can choose a 1 hour delivery window on Friday 3rd July - Sunday 5th July. The table below indicates our service times. 

Brunch

Dinner

Friday

No Brunch

6pm-11pm

Saturday

10am-3pm

6pm-11pm

Sunday

10am-3pm

6pm-11pm

 

What is the delivery cost?

Hot Foods orders are only applicable for London Zones 1 & 2 and the delivery cost for this is £4 flat fee. Unfortunately for zones outside of the above, hot food orders are unavailable. 

There’s a problem with my order

Please contact us via Live Chat on the homepage of our website or email us at info@greatfeast.com and we’ll do our best to resolve the problem.

 

Meal Kits

When will I receive my kit?

We’ll be dispatching kits in advance of the festival. 

You should expect to receive your kit on either Friday 3rd July or Saturday 4th July, if you have ordered as part of a scheduled event, we will get your kit to you before the event date. Unfortunately we are unable to specify a specific date.he

Who will deliver my kit?

Our restaurant partners are sending your meal kit using DPD

What is the delivery cost?

Within London (Zones 1- 6) - £5.95

Outside of London - £6.75

Due to perishable items, we can only ship within the UK

What do I need to do once I’ve received my meal kit?

You should unpack your meal kit as soon as you receive it - some items may require refrigeration. 

There’s a problem with my order

Please contact us via info@greatfeast.com and we’ll do our best to resolve the problem.

What’s the last date I can order a recipe kit?

Within London (Zones 1- 6) - Thursday 6pm

Outside of London - Wednesday 6pm